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Return Policy

Refund Policy

We want to make your MarLex Essentials purchase experience a favorable one!  We ensure the highest quality with everything we sell. Please inspect your package upon arrival, and report any claims of shipping damage within 24 hours of receiving your package(s). 

We have a 30-day return policy on most of our items - exceptions are noted below. If you are not 100% satisfied and you are within the 30-day window, we want to hear from you. Contact us for a RMA number, and we will email you instructions to return the unused portion of the product back in the original packaging for a full product refund. Original shipping charges are not subject to a refund, and you will be responsible for paying for your own return shipping costs. Please allow 10-12 business days to process your return.


Non-returnable items:

  • Sale items
  • Gift cards
  • Downloadable software products

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.